01603 660385 | 28 London Street, Norwich, NR2 1LD

Treatment

Patch Tests at Pampers Beauty Centre

Hair colour and our tint and lash treatments all need a quick skin test at the salon at least 48 hours beforehand. There’s no appointment to make. Here’s what one involves, which treatments need one, and when to pop in.

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Patch Tests

What is a patch test?

A patch test is a small, simple skin check we do before any hair colour, tint or lash treatment. We apply a tiny amount of the product to a discreet area of skin, then leave it for 48 hours to be sure your skin is happy with it.

It takes place at the salon with one of our team, and it needs to be at least 48 hours before your appointment, so it’s a quick visit on its own rather than something we can do on the day.

Which treatments need a patch test?

  • Hair colour, including a colour refresh or a change of shade.
  • Lash tinting, brow tinting, and lash & brow tint.
  • HD Brows and BrowSculpt, and any other HD treatment.
  • LVL Lashes.
  • Any of the above if it’s your first time having it with us, even if you’ve had the same treatment somewhere else before.

Why do we ask for a patch test?

Hair colour, tints and lash products contain ingredients that a small number of people react to, and a reaction can happen even if you’ve had the treatment many times before without any trouble. The patch test tells us how your skin responds while the product is still just a dab on a small patch of skin.

It’s the part of the appointment nobody looks forward to, and we know it’s an extra trip into town. It’s also the one step that lets us treat you safely, so we don’t skip it. If you haven’t had a patch test, or if you do react to one, we won’t be able to carry out the treatment.

When do you need a new patch test?

You’ll need a new one if you haven’t had that treatment with us before, or if you’re new to the salon. That applies even if you’ve had it done somewhere else.

You’ll also need one if your medical history has changed since your last test: new medication, a new condition, pregnancy, or anything else you think we should know. If you’re not sure whether something counts, please tell us and we’ll test again to be safe.

Do I need to book a patch test?

You don’t need to book one. Just pop into the salon while we’re open and one of our team will do it for you.

The only thing to watch is the timing: your patch test needs to be done at least 48 hours before your treatment, so call in a couple of days beforehand rather than on the day.

If you’re not sure whether you need a patch test, ring us on 01603 660385 and we’ll check for you.

No need to call

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It’s so easy to check availability and book in when it’s convenient for you. We can’t wait to see you!

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